The Northamptonshire Care Record means Rita and her emergency department colleagues are able to view up-to-date information about the patients they see.
Because of this, Rita doesn’t have to rely on triage notes about Ivy. Instead, she can access Ivy’s information from within the system she uses in the hospital.
This means that Rita knows the care package Ivy has in place and which other agencies are involved in her care. She can communicate with these services so they know Ivy is in the hospital.
From Ivy’s record, Rita can see that Ivy is diabetic so she notifies the hospital diabetes team. Thanks to the new system, the ED consultant Raj knows exactly what medication Ivy is on.
By writing up a chart for Ivy straight away, he makes sure she doesn’t miss a critical dose while in ED. Meanwhile, Rita uses the system to identify and call the relevant services to re-establish Ivy’s care package as soon as she has been reviewed by the diabetes team. This means that Ivy can go home the same day, easing her anxiety and saving a hospital bed for someone who really needs it.