How service users and carers help us improve and develop local mental health services

The people who use Northamptonshire’s mental health services, and those who care for them, have the knowledge and expertise to help us transform those services for the better.

Service users and carers have walked the path and the journeys they have made are as important as the outcomes they’ve achieved. We therefore know that if we want to improve and develop care pathways, services and mental health outcomes, it’s only by basing our work on people’s experiences and lives that we can really make a difference.

That’s why co-production – health professionals, service users and carers working in partnership to find shared solutions together – is always at the heart of what we do.

Through our engagement with our community we have been able to develop a number of shared priorities to guide us, which we call our ‘I Statements’.

Our community have also told us that the only way to fill existing gaps between local services is if local health and care organisations work together. We have used this valuable feedback to develop collaborative partnerships and alliances both at county level and regionally.

Andy’s story: former mental health service user Andy Willis talks about the importance of co-production to his own recovery as well as the development of local services in Northamptonshire

Our alliances and partnerships

Northamptonshire Mental Health Steering Group Collaborative
Local voluntary and community organisations, Northamptonshire Healthcare NHS Foundation Trust (NHFT, our integrated mental health and community services provider), primary care and Northamptonshire Clinical Commissioning Group (CCG) working together as one to deliver mental health outcomes.

Crisis Care Concordat
Northamptonshire Police, East Midlands Ambulance Service, local voluntary and community organisations, NHFT and Northamptonshire CCG working together to improve the mental health crisis pathway.

East Midlands Alliance for Mental Health and Learning Disability
Mental health trusts across the region working together as an alliance to strengthen delivery of services throughout the East Midlands.