Almost everyone has experience of interacting with NHS administrative processes and staff. This includes activities such as booking appointments, registering with a GP surgery and corresponding with NHS services in writing or over the phone. These processes are key in supporting the NHS to deliver care to millions of patients each week. Although these processes [...]

Carers in Northamptonshire are being encouraged to share their experiences in a questionnaire to help shape the services available to support them. Northamptonshire County Council, Northamptonshire Carers and Northamptonshire Clinical Commissioning Groups have developed the survey with voluntary sector partners. It is one of a number of different engagement activities being undertaken locally to gain [...]

Northamptonshire Carers’ 2019 Annual General Meeting had a very different look and feel to an ordinary AGM, with carers from across the county given the opportunity to make their voices heard. The special Carers Voice event, supported by NHCP and held to coincide with Carers Rights Day, was attended by around 70 carers representing [...]

People in Northamptonshire are being offered the chance to have their say about particular aspects of local health, care and support services in the following public surveys: • Ambulance services – if you have used or needed the ambulance service in the last 12 months – particularly if you live in a rural area – [...]

Northamptonshire Health and Care Partnership is committed to engaging people in decisions about our local health and care services, and good engagement is a fundamental part of how NHCP works. To support our colleagues to understand and lead engagement activities effectively and productively, the NHCP communications and engagement team has developed a new toolkit [...]