Work continues to deliver the new Northamptonshire Care Record (NCR)

Northamptonshire is taking a big step forward to modernise the way county health and care professionals can access and share their patient and citizen records – in a move that should lead to better care experiences for everyone in the county.

Historically, sharing complete, accurate and up-to-date information about patient care between partners has been challenging – and has often relied on traditional communication methods such as secure post, fax or email, which can be slow and sometimes unreliable.

The new Northamptonshire Care Record (NCR) will change this by joining up health and care records digitally across our county’s organisations so that all professionals directly involved in a person’s care can instantly access the information they need.

The NCR will bring together data from general practice, Kettering and Northampton General Hospitals, Northamptonshire Healthcare NHS Foundation Trust, Northamptonshire County Council (adult and child social services), East Midlands Ambulance Services and, where appropriate, voluntary sector organisations involved in providing direct care.

Access to the NCR solution will be integrated with each organisation’s own core IT systems where possible. This will allow quick and easy  access to holistic patient / citizen records directly from existing systems with no additional log-in or searching required.

Project objectives
• To support information sharing for the purposes of direct care
• To provide access to key information at the point of care for all organisations and their respective individuals / teams providing direct care to patients
• To provide a solution that is accessible via authorised devices including desktops, laptops, tablets and mobile phones.

The NCR solution is expecting to improve quality and efficiency, support new models of care and contribute to economies of scale service provision.

Northamptonshire Care Record: progress to date and next steps

Earlier this year Northamptonshire Health and Care Partnership appointed Graphnet Health Ltd, one of the country’s leading suppliers of integrated care record software to the NHS and care services, to deliver the Northamptonshire Care Record.

Graphnet is now working with Northamptonshire’s health and care organisations to ensure their IT systems are set up and prepared for the rollout of the Northamptonshire Care Record, which is expected to take place on a phased basis from the end of 2020 and through 2021.

Professor Andrew Chilton, Medical Director at Kettering General Hospital and Chair of the Northamptonshire Care Record Programme Board, said: “The importance of the new Northamptonshire Care Record to the way we provide health and care services in our county is not to be underestimated – it’s a huge step forward.

“By modernising the way GPs, hospital specialists, nurses, social workers, psychologists, health visitors and other professionals access patient and citizen records, we’re making it much quicker and easier for people to get the best possible care.

“All information held in the NCR is completely secure and fully auditable and can only be seen by those who are directly involved in an individual’s care.”

Find out more

If you would like more information about the Northamptonshire Care Record or other System Digital Transformation Projects, visit

If you have any queries about the NCR, please contact or your local IT team.